You may cancel your order within 48 hours of making the initial payment for a full refund. After this period, cancellations, returns, and exchanges are not accepted because each portrait is custom-made specifically for you.
I carefully package every portrait to help ensure it arrives safely. If your artwork arrives damaged in transit, please contact me as soon as possible. I’ll ask for clear photos or a video showing the damaged packaging and artwork so I can assess the issue and arrange an appropriate resolution.
Effective Date: 3/10/2025
Welcome to Letscafo Pet Portraits, operated by AK2N2 LLC (“Company”, “I”, “we”, “our” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase custom pet portraits from us.
By using our website, you agree to the terms outlined in this policy.
When you Place an order, Submit pet photos, Contact us, Subscribe to emails, We may collect Full name, Email address, Phone number (if provided), Shipping address, Billing address, Payment details (processed securely by third-party providers).
When you submit pet photos for custom portraits, We store the images for the purpose of completing your order. We may retain artwork images for recordkeeping. We may display completed portraits in our portfolio, website, or marketing materials unless you request otherwise in writing. Original pet photos remain the property of the customer.
When you visit our website, we may automatically collect, IP address, Browser type, Device information, Pages viewed, Time spent on the website. This information helps us improve website performance and user experience.
By submitting pet photos and placing an order with Letscafo Pet Portraits, you grant AK2N2 LLC a non-exclusive, royalty-free, worldwide license to Use the completed artwork (not the original photo unless necessary for comparison), Display finished portraits on our website, Share artwork on social media, Use artwork in marketing materials, advertisements, and portfolio displays.
We will not sell your pet photos to third parties.
If you prefer that your pet’s portrait not be used for marketing or portfolio purposes, you may opt out at any time by emailing us at petportraits@letscafo.com prior to or after completion of your order.
We respect customer preferences and will honor written opt-out requests.
Letscafo Pet Portraits uses your information to Process and fulfill custom portrait orders, Communicate with you about your order, Provide customer support, Improve website functionality, Send promotional emails (only if you opt in). We do not sell, trade, or rent your personal information to third parties.
Payments are securely processed through third-party providers such as Stripe /Zelle.
Letscafo Pet Portraits and AK2N2 LLC do not store full credit card numbers on our servers.
We may share limited information with trusted third parties strictly as necessary to operate our business, including Payment processors, Shipping carriers, Website hosting providers. These third parties are obligated to protect your information.
Our website may use cookies and similar tracking technologies to Enhance user experience, Analyze website traffic, Remember user preferences. You may disable cookies in your browser settings.
We implement reasonable technical and organizational measures to protect your personal information. However, no internet transmission or storage system can be guaranteed to be 100% secure.
You may request to Access the personal information we hold about you, Correct inaccurate information, Request deletion of your information (subject to legal and business requirements)
To make a request, please contact us at petportraits@letscafo.com.
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.
AK2N2 LLC reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Letscafo Pet Portraits
Operated by AK2N2 LLC
Email: petportraits@letscafo.com